AI News
12 articles
RingCentral adds Shopify, Calendly, and WhatsApp to AI Receptionist
RingCentral has expanded its AI Receptionist product with new links to Shopify, Calendly and WhatsApp, as the communications software company tries to push the product beyond basic call answering and into more routine customer service tasks. The company said AI Receptionist, known as AIR, can now handle some order enquiries through Shopify, arrange appointments through […] The post RingCentral adds Shopify, Calendly, and WhatsApp to AI Receptionist appeared first on AI News.
AI helping ease the UK’s NHS burden
The words “pressure” and “NHS” go hand in hand in the UK and unfortunately there is no sign of a reduction in the strain the institution suffers any time soon. As NHS England continues the struggle to reduce its 7.25 million waiting list, new policies are being introduced to move care away from hospitals and […] The post AI helping ease the UK’s NHS burden appeared first on AI News.
HP and the art of AI and data for the enterprise
Ahead of the AI & Big Data Expo at the San Jose McEnery Convention Center, May 18-19, we spoke to Jerome Gabryszewski, the company’s AI & Data Science Business Development Manager about AI, processing data for AI ingestion, and local versus cloud compute. The technology media is fond of quoting that data is ‘the new […] The post HP and the art of AI and data for the enterprise appeared first on AI News.
US government increases AI suppliers and rethinks Anthropic’s role
The US administration has added four more AI companies to its roster of favoured suppliers, with the Pentagon signing agreements with Microsoft, Reflection AI (which has yet to release a publicly-available model), Amazon, and Nvidia that mean their products can be used on classified operations. The companies join OpenAI, xAI, and Google as companies that […] The post US government increases AI suppliers and rethinks Anthropic’s role appeared first on AI News.
Google tests Remy AI agent for Gemini as focus turns to user control
Google is testing Remy, a new AI personal agent for Gemini, according to Business Insider. The tool is designed to take actions for users in work and daily tasks. Remy is being tested in a staff-only version of the Gemini app. The report said it reviewed an internal document and spoke with two people familiar […] The post Google tests Remy AI agent for Gemini as focus turns to user control appeared first on AI News.
Physical AI raises governance questions for autonomous systems
Governance around Physical AI is becoming harder as autonomous AI systems move into robots, sensors, and industrial equipment. The issue is not only whether AI agents can complete tasks. It is how their actions are tested, monitored, and stopped when they interact with real-world systems. Industrial robotics already provides a large base for that discussion. […] The post Physical AI raises governance questions for autonomous systems appeared first on AI News.
Google made agentic AI governance a product. Enterprises still have to catch up.
Two weeks ago at Google Cloud Next ’26 in Las Vegas, Google did something the enterprise AI industry has been dancing around for the better part of two years: it made agentic AI governance a native product feature, not an afterthought. The centrepiece announcement was the Gemini Enterprise Agent Platform, pitched as the successor to Vertex AI […] The post Google made agentic AI governance a product. Enterprises still have to catch up. appeared first on AI News.
SAP: How enterprise AI governance secures profit margins
According to SAP, enterprise AI governance secures profit margins by replacing statistical guesses with deterministic control. Ask a consumer-grade model to count the words in a document, and it will often miss the mark by ten percent. Manos Raptopoulos, Global President of Customer Success Europe, APAC, Middle East & Africa at SAP, observes that the […] The post SAP: How enterprise AI governance secures profit margins appeared first on AI News.
Per-token AI charges come to GitHub Copilot
As of 1st June 2026, GitHub Copilot will charge its users on the basis of the tokens they use, rather than a flat rate subscription model. The model that’s seeing the shutters closed on it is, or rather was, simple to understand and use. Users were given a set number of ‘Premium Requests’ according to […] The post Per-token AI charges come to GitHub Copilot appeared first on AI News.
What LG and NVIDIA’s talks reveal about the future of physical AI
LG is currently engaged in exploratory discussions with NVIDIA concerning physical AI, data centres, and mobility. Following a meeting in Seoul between LG CEO Ryu Jae-cheol and Madison Huang, Senior Director of Product Marketing for Omniverse and Robotics at NVIDIA, the core operational dependencies required to run complex automated systems are becoming apparent. While the […] The post What LG and NVIDIA’s talks reveal about the future of physical AI appeared first on AI News.
A guide to APIs, MCPs, and MCP Gateways
APIs and MCPs are often mentioned in the same breath as ways that systems can exchange information, but they are designed differently and have different purposes. This article hopes to explain the differences and how software developers and users should approach interaction with each. An API is mainly found in software applications, while an MCP […] The post A guide to APIs, MCPs, and MCP Gateways appeared first on AI News.
AI agent governance takes focus as regulators flag control gaps
Australia’s financial regulator has warned financial firms that AI agent governance and assurance practices are poorly governed. The warning comes as banks and superannuation trustees expand AI in internal and customer-facing operations. The Australian Prudential Regulation Authority said it conducted a targeted review of selected large regulated entities in late 2025 to assess AI adoption […] The post AI agent governance takes focus as regulators flag control gaps appeared first on AI News.